FAQ

How do I place an order?

The customer has to send Purchase order to us to make an order.

What kind of shipping method do you have?

Usually we are doing FOB. But sometime, we also do CNF and Exfactory too.

For the medical products, do you have the information for clearance?

Yes, We do. Our Medical products has all the certification for customers for local clearance such as CE, FDA and TGA.

What kind of payment method do you have?

For the F&B products, we usually received 30% deposit and 70% against BL. For medical products, we usally received full payment or 50% deposit and 50% against BL.

Can you custom make a brand for us?

Yes, We do.

Do all the products has certificate or report?

Yes. all of our products have SGS report and their own certificate especially the medical products. Our medical products factories are with at least 10 years experience and listed in the governement approved. So, our products are more secure and professional.